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Notify Google that their review policy has been violated. You can do this by clicking on the flag icon beside the date of the review. This will take you to Google's "report a policy violation page" where you fill out the required information. Unfortunately, it can be quite difficult to have Google intervene and remove a false review for you. This is because Google receives thousands of complaints every day regarding false reviews. Google is not required to fact check every complaint to determine if a review is in fact false. When dealing with a false review, keep in mind that formal legal action will likely be required. You may then have to proceed with the following legal action against defamatory online reviews: Typically, demand letters are highly successful. They are a required first step when dealing with fake reviews. Often, a demand letter keeps legal costs down while obtaining the same result as litigation. If the demand letter is not successful and the review has not been deleted by the deadline, the next step is litigation. There are two routes you can choose for this next step in legal action against defamatory online reviews: 1) apply for an order requiring the individual to remove the review or 2) file a civil claim against the individual for defamation. The litigation team at Kahane Law Office can help you choose the best option for your situation. You have to have evidence that the statements made in the review are false. Evidence of this can be in a variety of forms. You also have to show that the review is defamatory, meaning, it leaves the public with a negative impression of you and/or your business. This means that to the Average Joe, the words are literally defamatory or, they leave the impression of defamation. The review has to reference you or your business to give rise to a cause of action. Legal action against defamatory online reviews can only be undertaken by the person or business that has been impacted. Need help anywhere in Alberta in dealing with a defamatory review? The litigation lawyers at Kahane Law Office in both Edmonton and Calgary help with legal action against defamatory online reviews. Fast exceptional service when you need it. CONNECT NOW. We can be reached at 403-225-8810, or email us directly here. faux saint laurent bag